How the DUO Works

Available for our in-store pick up option only
If an item that you are interested in states that it is only available for in-store pick up, the option to ship the product to your address is unavailable. Our in-store pick up feature allows you to order online 24 hours a day and pick up the order at your nearest Fry's Electronics store. In-store pick up is fast, easy, and free (no shipping charge). To learn more about in-store pick up please visit our Frequently Asked Questions. If there isn't a store near you and you need further assistance, please call one of our friendly Sales Associates at 1-408-350-1484.

Available for our shipping option only
If an item that you are interested in states that it is only available for our shipping option, the option to pick up your order at our local Fry's Electronics store is unavailable. However, Frys.com offers competitive shipping prices to have your orders conveniently delivered to your home. For further assistance, please call one of our friendly Sales Associates at 1-408-350-1484.

Over Size Shipments
Televisions 50" or larger, and any item exceeding 150lbs will ship through our alternate courier (ABF). Tracking information and delivery instructions will be provided via e-mail. Residential delivery is available within the continental U.S by ground shipping only with an average delivery time of 5-10 business days. Second day and Express service is unavailable. Standard ground shipping includes curbside service (delivery). Inside delivery, debri removal and delivery by appointment is available at additional cost.

Special Orders
Special order products are not stocked in Fry's Electronics stores, but products can be ordered through the Frys.com website or by visiting a local Fry's Electronics store. The special order program allows Fry's to provide you with a larger product selection for your convenience. A credit card authorization will be processed when your special order is placed through the Frys.com website and will be shipped to the address you specify in your order. However, your credit card will not be charged until the product is shipped.

Special orders processed in a Fry's Electronics store are billed when the order is processed. Orders placed in a Fry's Electronics store are shipped directly to the store. When your order arrives at the store, we will call you to let you know your product is ready for pickup. Special order products can take up to 6 weeks to arrive. Special order items are non-refundable.

Backorders
This product is currently not in-stock in our fulfillment center. We are accepting orders for this product, but we do not have an estimated arrival date. Our buying team is working diligently to obtain this product from our supplier. A credit card authorization will be processed when your order is placed. However, your credit card will not be charged until the product is shipped.

Ship by (Ships with estimated date provided)
This product is currently not in-stock in our fulfillment center. The date provided is an estimated date and is subject to the manufacturer's availability. A credit card authorization will be processed when your order is placed. However, your credit card will not be charged until the product is shipped.

Unavailable
This product is currently unavailable. If you would like suggestions for similar products, please contact our sales department at sales@cs.frys.com or at 1-408-350-1484.