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Privacy Policy
Your privacy is very important to
us. We want to make your experience on the Internet as enjoyable and
rewarding as possible, and we want you to use the Internet's vast
array of information, tools, and opportunities with complete
confidence.
We have created this Privacy Policy
to demonstrate our firm commitment to privacy and security. This Privacy
Policy describes how Fry's Electronics collects information from
all end users of Fry's Electronics Internet Services (the
"Services") such as those who access some of our Services but
do not have accounts ("Visitors") as well as those who pay a
monthly service fee to subscribe to the Service ("Members").
This Policy will also address what we do with the information we collect,
the choices Visitors and Members have concerning the collection and the
use of such information. Therefore, Fry's Electronics requests that
you read this Privacy Policy carefully.
Personally
Identifiable Information Collected By Fry's Electronics And How It
Is Used
Introduction
Fry's Electronics collects information in different ways from
Visitors and Members who access the various parts of our Services and the
network of Web sites accessible through our Service. We use this
information primarily to provide a customized experience as you use our
Services and, generally, do not share this information with third
parties. However, we may disclose personal information collected if we
have received your permission beforehand or in very special
circumstances, such as when we believe that such disclosure is required
by law or other special cases described below.
Registration
Members are asked to provide certain personal information when they sign
up for our Services. This information includes name, address, telephone
number, billing information (such as a credit card number), and the type
of personal computer being used to access the Services. The personal
information collected from Members during the registration process is
used to manage each Member's account (such as for billing
purposes). This information is not shared with third parties, unless
specifically stated otherwise or in special circumstances. However, in
instances where Fry's Electronics and a partner jointly promote the
Services, Fry's Electronics may provide the partner certain
personal information, such as the name, address, and username of persons
who subscribed to the Services. This personal information is shared as a
result of the joint promotion and for the sole purpose of allowing
Fry's Electronics and the partner to assess the results of the
promotion. In this instance, personal information may not be used by the
partner for any other purpose. Fry's Electronics may also generate
non-identifying and aggregate profiles from personal information of the
Members provided during registration (such as the total number, but not
the names of the Members). As explained in more detail below, we may use
this aggregated and non-identifying information to sell advertisements
that appear on the Services.
Fry's Electronics
Partners
Some Fry's Electronics products and services are offered to
Visitors and Members in conjunction with a non-affiliated partner. For
example, To provide Visitors and Members some of these products and
services, the partner may need to collect and maintain personal
information. In these instances, you will be notified before any such
data is collected or transferred thus, allowing you to decide not to use
that particular service or feature. Fry's Electronics will share
non-identifying and aggregate information (except as described above),
but not personal information, with such partners in order to administer
the co-branded products or services offered.
Online Shopping
At some Web sites, you can purchase products and services or register to
receive materials, such as a catalog or new product and service updates.
In many cases, you may be asked to provide contact/personal information,
such as your name, address, email address, phone number, and credit/debit
card information. If you complete an order for someone else, such as an
online gift order sent directly to a recipient, you may be asked to
provide information about the recipient, such as the recipient's
name, address, and phone number. Fry's Electronics has no control
over the third parties' use of any personal information you provide
when placing such an order. Please exercise care when doing so.
Responses to Email
Inquiries
When Visitors or Members send email inquiries to Fry's
Electronics, the return email address is used to answer the email inquiry
we receive. Fry's Electronics does not use the return email address
for any other purpose and does not share the return email address with
any third party.
Voluntary Customer
Surveys
Fry's Electronics may periodically conduct both business and
individual customer surveys. We encourage our customers to participate in
these surveys because they provide us with important information that
helps us to improve the types of services we offer and how we provide
them to you. Your personal information and responses will remain strictly
confidential, even if the survey is conducted by a third party.
Participation in our customer surveys is voluntary.
We take the information we receive
from individuals responding to our Customer Surveys and combine (or
aggregate) it with the responses of other Fry's Electronics
customers to create broader, generic responses to the survey questions
(such as gender, age, residence, hobbies, education, employment, industry
sector, or other demographic information). We then use the aggregated
information to improve the quality of our services to you, and to develop
new services and products. This aggregated, non-personally identifying
information may be shared with third parties.
Special Cases
It is Fry's Electronics policy not to use or share the personal
information about Visitors or Members in ways unrelated to the ones
described above without also providing you an opportunity to opt out or
otherwise prohibit such unrelated uses. However, Fry's Electronics
may disclose personal information about Visitors or Members, or
information regarding your use of the Services or Web sites accessible
through our Services. This may be for any reason if, in our sole
discretion, we believe that it is reasonable to do so, including but not
limited to the following reasons: to satisfy laws, such as the Electronic
Communications Privacy Act; regulations, or governmental or legal
requests for such information; to disclose information that is necessary
to identify, contact, or bring legal action against someone who may be
violating our Acceptable Use Policy or other user policies; to operate
the Services properly; or to protect Fry's Electronics and our
Members.
"Cookies" and How Fry's
Electronics Uses Them
A "cookie" is a small data file that can be placed on your
hard drive when you visit certain Web sites. Fry's Electronics may
use cookies to collect, store, and sometimes track information for
statistical purposes to improve the products and services we provide and
to manage our telecommunications networks. If you are a Member and have
created your own Personal Start Page, we will use a cookie to save your
settings and to provide customizable and personalized services. These
cookies do not enable third parties to access any of your customer
information. Additionally, be aware that if you visit non-Fry's
Electronics web sites where you are prompted to log in or that are
customizable, you may be required to accept cookies.
Advertisers and
partners may also use their own cookies. We do not control use of these
cookies and expressly disclaim responsibility for information collected
through them.
Fry's Electronics Commitment to Children's Privacy
Protecting children's privacy is especially important to us. It is
our policy to comply with the Children's Online Privacy Protection
Act of 1998 and all other applicable laws.
Therefore, Fry's
Electronics recommends that children ask a parent for permission before
sending personal information to Fry's Electronics, or to anyone
else online.
Public Forums
Please remember that any information you may
disclose in our Member Directory, or other public areas of our Web sites
or the Internet, becomes public information. You should exercise caution
when deciding to disclose personal information in these public areas.
Fry's Electronics Commitment to Data Security
The Services and Web
sites we sponsor have security measures in place to protect the loss,
misuse, and alteration of the information under our control. While we
make every effort to ensure the integrity and security of our network and
systems, we cannot guarantee that our security measures will prevent
third-party "hackers" from illegally obtaining this
information.
How to Access or Modify Your Information
Fry's
Electronics offers Members the opportunity to access or modify
information provided during registration. To access or modify such
information, visit https://isptools.frys.com:8001/ or contact our Customer
Service Department at 408 487 4622.
Where to Direct Questions About Fry's Electronics Privacy Policy
If you have any questions about
this Privacy Policy or the practices described herein, you may contact:
Customer Service
Fry's Electronics, Inc.
600 East Brokaw Rd
San
Jose Ca. 95112
Revisions to This Policy
Fry's Electronics reserves
the right to revise, amend, or modify this policy, our Internet Service Agreement and any other policy and/or agreement at any time and in any
manner. Notice of any revision, amendment, or modification will be posted
in accordance with the Internet Service Agreement. This Privacy Policy is effective April 1, 2005.
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