Online: If you are able to get online, check the Technical Basics below and the ISP FAQ page for the answers to the most common technical questions. You may also chose to contact us via email.
Phone Support: If you can't find the answers you need here you can call tech support at 408 487-4622 between 9 A.M. and 6 P.M. Pacific Time.
Connection Software: Fry's ISP does not send you a disk with connection software - your operating system came with all the parts you need to connect with us. If you have never been online before you may need to install/reinstall software from your original operating system disks.